ask-4 Business Solutions provides a bespoke solutions development service using their 3D methodology that has been carefully crafted over the years. This methodology involves:

Discover - We begin by listening to our clients and understand their business process requirements. Only when we have fully understood their requirements do we add our consultative expertise and wealth of experience. Together we flesh out the best possible solution framework to their business solution. Through interaction with our clients we are able to highlight and address any potential issues or risks before any development is started. This allows us to provide a detailed and accurate specification to both our client and development team ensuring increased accuracy and faster development.

Design - We collaborate our resources internally and create an effective architecture for the solution; a high-level yet detailed graphical design of the process flow coupled with the necessary forms designed to provide our client with the right visual/user experience for the BPM solution. We add the necessary discipline for execution on-time, on budget, and ensure we deliver a high-quality high-end system with any necessary systems integration to ensure that the business requirements for the solution are met. Throughout development visibility is maintained with our clients every step of the way and where possible we will provide suitable administration forms to allow key users to maintain the solution minimising in on-going consultancy costs.

Deploy - We continue our approach with deployment, training and provide the necessary documentation to ensure that the solution transitions smoothly into our client's organisation. Documentation consists of a process walkthrough which is geared for the business user and a technical guide aimed at IT so that they fully appreciate how the system was developed making it easier to maintain in-house. Most clients opt for our ongoing ‘Application Support’.

ask-4 Business Solutions have a range of pre-built solutions carefully designed to suit your organisation. Our solutions have been designed to ensure that they transition smoothly and can be quickly adapted to incorporate your existing infrastructure and differing business rules.

Although designed to work as a standalone solution they can be integrated into existing processes with minimal changes. Our solutions are designed to automate and add real value to any organisation and can be modified to meet your requirements  in a matter of days, leaving you with a solution that is right for you.

Click here to view a selection of our pre-built solutions.

ask-4 Business Solutions provides you with experienced consultants who work with you to ensure you get maximum benefit from your investment.

All our consultants are experienced BPM professionals and experts in key disciplines. They bring with them firsthand knowledge, techniques and industrial expertise to ensure you get the best possible service.

We take pride in delivering a first class experience to every customer ensuring that they receive a product that they need, want and a solution that will add value to their organisation.

Our consultants will always offer you practical and impartial advice, and help you to get the best from your business processes ensuring that functionality will enhance your operation. We strive to  deliver excellence and ensure that the transition to a new business solution is as smooth and effortless as possible whilst strengthening our customer relationships.

At ask-4 Business Solutions we offer a range of support services, tailored to your needs - we can support an entire suite of BPM based solutions or a single business-critical application.

We can further offer you software support services so that you have a single point of contact for any business support requirement.

Our professional, multi-skilled, team based support services produces significant benefits, including:

Shared knowledge base - Our managed support service shares knowledge amongst an entire team, removing the risk of business critical expertise residing with an individual or a small number of people.

Single point of contact - Each client is assigned a dedicated support engineer that takes ownership of your problems, providing a single point of contact from the moment an incident is reported until the problem is resolved.

Service Level Agreement (SLA) - Our experience and flexible approach provides you with a SLA that can be tailored to meet your specific IT and business requirements.

ask-4 Business Solutions provide fun and informative BPM training courses on both Metastorm v7.6 and Metastorm v9.0.  Our Training courses are designed for both management and development staff and vary in length to suite your requirements. A typical Management course runs for two days whilst the development course runs for five. Courses can be held both on or offsite and ‘exercises’ can be tailored to suit your business requirements.

After completion of the two day Management course, delegates will have a good understanding of Metastorm BPM concepts and hands-on experience using both the Metastorm BPM Designer and client. They will be able to design processes and forms and bridge the gap effectively between the business users requirements and their development team.

After completion of the full five days Developer course, delegates will have indepth knowledge and experience with the graphical Metastorm BPM 9 designer and associated key components. The will learn the necessary skills to develop a business process management solution using the Metastorm BPM software.

We also offer mentoring packages where our consultants work closely with your development team passing on our experience and knowledge enhancing their skill set and confidence.  For organisations wishing to undertake development ‘in-house’ – this would be vital as it would greatly speedup the development process and ensure your solution is fit for purpose.

While sophisticated documentation is 'nice to have', at ask-4 Business Solutions we appreciate that companies need to look for return on investment (ROI) and in some cases before anything else.

Our pragmatic POL ± methodology provides you with a detailed report on how to get the fastest ROI.

Process - The process domain focuses on what the customer does, how activities are carried out and in what sequence. It looks at what rules are followed, and the type of results obtained.  The information gathered and analysed is then used to achieve a high level understanding of the impact upon the effected processes.

Organisation - The organisation domain focuses on the people and organisations involved in the change: their culture, capabilities, roles, team structures, and organisational units.

Location - The location domain focuses on where the customer conducts business. This applies to physical facilities where people and technology reside, such as a branch office or data centre.

Gap (+) - This is where the ‘Future State’ Process Model (To-Be) differs from the ‘Current State’ Process Model (As-Is ) and these differences are deemed to be beneficial to their existing working practice.

GAP (-) - This is where the ‘Future State’ Process Model (To-Be) differs from the ‘Current State’ Process Model ( As-Is) and these differences are deemed to be lacking in functionality to their existing working practice.