ask-4 Business Solutions and we will provide...

ask-4 Business Solutions

and we will provide

Increased Operational Efficiency, Better Customer Service and a Greater Competitive Edge

In our portfolio; we have both “Industry specific” and “Generic” solutions. These solutions have been designed as modules with ‘full’ process auditing and can be tailored and implemented within your organisation within a matter of days. 

Our Professional Services are geared to helping you with “Bespoke solutions” that are designed specifically to suit your organisational requirements.

Recently we have provided solutions and services to a number of organisations. Listed below are some case studies.

Challenge 

For any organisation, it is essential to find the right candidates for new positions as they will form the future backbone of the company. However, finding suitable candidates can be, as we are sure you know, very difficult.

An average position will receive several hundred applications, usually in paper format or as an email attachment. Organisations then have the task to manually filter through the applications and provide a short list of suitable candidates, which is often a very time consuming exercise.

Solution

The ask-4 Business Solutions Online Recruitment POD is built using pure Metastorm BPM and HTML to provide a rich user experience.

Potential Candidates can visit your website and click on a URL that will enable them to register details; Name, address, contact information along with an Email address and Password which will later be used to grant them access into a secure portal where they can:-

• Start a New Application
• Continue with an existing application

The Online Recruitment POD is made of 10 forms that allow easy navigation with NEXT and BACK buttons. Through the portal, Candidates also have the ability to park an application and continue with the same application at a later date when they have collected more information.

Finally once submitted, the candidate receives a confirmation email highlighting next actions and the application is submitted to an appropriate department within your organisation for forward routing and consideration.

With ask-4 Business Solutions technical expertise flexibility is provided to match recruitment processes across all industry sectors, no matter how diverse the recruitment environment or requirements are

To find out how ask-4 Business Solutions can help you,

ask-4 Business Solutions and we will provide.

Cornerstone, based in Northamptonshire, is a specialist financial practice that provides professional advice to their clients. Clients include solicitors, accountants, and banks from all across the UK. Cornerstone, pride on delivering professional advice to their clients in a simple to understand format, enabling them to easily adopt services that are on offer.

Alexander Stone – Cornerstone Tax Advisors

To find out how ask-4 Business Solutions can help you,

ask-4 Business Solutions and we will provide.

Challenge 

Managing changes to an IT infrastructure requires careful planning and execution. With our client's manual-based system, assigned staff within IS would email details about changes to the department so that any issues regarding the change could be addressed in advance. Although effective, they identified a number of issues with this; being able to monitor approvals of change, the need for auditing and to provide IS staff a more effective method of being able to raise any concerns. 

Solution

Our client worked with ask-4 Business Solutions to develop an automated IT Change process based on Metastorm BPM. The new system allows management and staff to initiate and track IT Changes throughout the process and provides ‘full’ auditing capabilities so that visibility of change is clear to all. The final part of the solution provides members within IS and management the ability to electronically raise any concerns prior to the date of change.

To find out how ask-4 Business Solutions can help you,

ask-4 Business Solutions and we will provide.

BDHT take great pride in their organisation and are continually working harder to provide better services to their customers. To further improve their ‘already efficient’ complaints handling process they enlisted the help of Ascot Solutions and ask-4 Business Solutions to help them develop a new automated system. 

The new system allows for the process to be initiated by staff members and provides ‘full’ audits of where cases are within the system. Timers and deadlines are automatically triggered to ensure that staff respond to complaints and queries in a timely and professional manner.

Sally Rivers – Resident Involvement Manager

To find out how ask-4 Business Solutions can help you,

ask-4 Business Solutions and we will provide.